Improving basket, checkout and form completion
Learn how to optimize your basket, checkout and form completion sequences to provide a seamless journey for customers and maximise conversion
Module purpose
Learn how to define the best fields for profiling your audience and developing future communications.
How is the Learning Path structured?
- Objectives
- Optimized online sales processes
- Straightforward shopping basket or cart processes
- Starting the checkout process
- Starting your checkout conversion enhancement
- Delivery and shipping information
- Customer service optimization
- Making payment straightforward
- Using other channels to boost conversion
- Simplifying form completion
- Summary
Learning Objectives
- Develop an effective plan for optimizing the checkout pages
- Effectively review form completion sequences on your site
- Use effective design patterns that are likely to increase conversions
- Develop effective strategies to deal with cart abandonment